Your customer rules! : delivering the Me2B experiences that today's customers demand /
Enregistré dans:
Auteurs principaux: | Price, Bill, 1950- (Auteur), Jaffe, David, 1963- (Auteur) |
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Format: | Électronique eBook |
Langue: | anglais |
Publié: |
San Francisco, California :
Jossey-Bass,
[2015]
|
Édition: | First edition. |
Sujets: | |
Accès en ligne: | An electronic book accessible through the World Wide Web; click to view |
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Documents similaires
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Managing the customer experience : a measurement-based approach /
par: Wilburn, Morris, 1953-
Publié: (2006) -
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
par: Blunt, Carolyn
Publié: (2013) -
50 ways to keep your customers : "and get new ones" /
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Superior customer satisfaction and loyalty : engaging customers to drive performance /
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