Smith, M., & Kawasaki, G. (2011). The new relationship marketing: How to build a large, loyal, profitable network using the social Web. Wiley.
芝加哥风格引文Smith, Mari, 与 Guy Kawasaki. The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web. Hoboken, New Jersey: Wiley, 2011.
MLA引文Smith, Mari, 与 Guy Kawasaki. The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web. Wiley, 2011.
警告：这些引文格式不一定是100％准确.