Smith, M., & Kawasaki, G. (2011). The new relationship marketing: How to build a large, loyal, profitable network using the social Web. Wiley.
Citace podle Chicago (17th ed.)Smith, Mari, a Guy Kawasaki. The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web. Hoboken, New Jersey: Wiley, 2011.
Citace podle MLA (9th ed.)Smith, Mari, a Guy Kawasaki. The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web. Wiley, 2011.
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