APA način citiranja (7. izdanje)
Frawley, A. (2015). Igniting customer connections: Fire up your company's growth by multiplying customer experience & engagement. Wiley.
Čikaški stil citiranja (17. izdanje)
Frawley, Andrew. Igniting Customer Connections: Fire Up Your Company's Growth by Multiplying Customer Experience & Engagement. Hoboken, New Jersey: Wiley, 2015.
MLA način citiranja (9. izdanje)
Frawley, Andrew. Igniting Customer Connections: Fire Up Your Company's Growth by Multiplying Customer Experience & Engagement. Wiley, 2015.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.