Frawley, A. (2015). Igniting customer connections: Fire up your company's growth by multiplying customer experience & engagement. Wiley.
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芝加哥风格引文
Frawley, Andrew. Igniting Customer Connections: Fire Up Your Company's Growth by Multiplying Customer Experience & Engagement. Hoboken, New Jersey: Wiley, 2015.
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MLA引文
Frawley, Andrew. Igniting Customer Connections: Fire Up Your Company's Growth by Multiplying Customer Experience & Engagement. Wiley, 2015.
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警告：这些引文格式不一定是100％准确.