Pauley, J. A., & Pauley, J. F. (2012). Establishing a culture of patient safety: Improving communication, building relationships, and using quality tools. ASQ Quality Press.

Pauley, Judith A., and Joseph F. Pauley. Establishing a Culture of Patient Safety: Improving Communication, Building Relationships, and Using Quality Tools. Milwaukee, Wisconsin: ASQ Quality Press, 2012.

Pauley, Judith A., and Joseph F. Pauley. Establishing a Culture of Patient Safety: Improving Communication, Building Relationships, and Using Quality Tools. ASQ Quality Press, 2012.