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Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput /

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Detalhes bibliográficos
Main Authors: Caldwell, Chip (Author), Butler, Greg (Author), Poston, Nancy (Author)
Formato: Recurso Electrónico livro electrónico
Idioma:inglês
Publicado em: Milwaukee, Wisconsin : ASQ Quality Press, 2009.
Edição:Second edition.
Assuntos:
Health services administration > Quality control.
Medical care > Cost effectiveness.
Six sigma (Quality control standard)
Organizational effectiveness.
Performance standards.
Strategic planning.
Chief executive officers.
Hospital administrators.
Electronic books.
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • The role of senior leaders : raising the performance bar
  • The role of senior leaders : coaching cost of quality recovery
  • The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change
  • The role of senior leaders : managing the organization accountable change model
  • The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time
  • The role of senior leaders : driving sustainable organizational change
  • The role of senior leaders : engaging physicians
  • The role of senior leaders : achieving sustainable results (magic moment example)
  • Summation.

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