Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput /

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Autori principali: Caldwell, Chip (Autore), Butler, Greg (Autore), Poston, Nancy (Autore)
Natura: Elettronico eBook
Lingua:inglese
Pubblicazione: Milwaukee, Wisconsin : ASQ Quality Press, 2009.
Edizione:Second edition.
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Accesso online:An electronic book accessible through the World Wide Web; click to view
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Sommario:
  • The role of senior leaders : raising the performance bar
  • The role of senior leaders : coaching cost of quality recovery
  • The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change
  • The role of senior leaders : managing the organization accountable change model
  • The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time
  • The role of senior leaders : driving sustainable organizational change
  • The role of senior leaders : engaging physicians
  • The role of senior leaders : achieving sustainable results (magic moment example)
  • Summation.