Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput /

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Détails bibliographiques
Auteurs principaux:	Caldwell, Chip (Auteur), Butler, Greg (Auteur), Poston, Nancy (Auteur)
Format:	Électronique eBook
Langue:	anglais
Publié:	Milwaukee, Wisconsin : ASQ Quality Press, 2009.
Édition:	Second edition.
Sujets:	Health services administration > Quality control. Medical care > Cost effectiveness. Six sigma (Quality control standard) Organizational effectiveness. Performance standards. Strategic planning. Chief executive officers. Hospital administrators. Electronic books.
Accès en ligne:	An electronic book accessible through the World Wide Web; click to view
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Table des matières:

The role of senior leaders : raising the performance bar
The role of senior leaders : coaching cost of quality recovery
The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change
The role of senior leaders : managing the organization accountable change model
The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time
The role of senior leaders : driving sustainable organizational change
The role of senior leaders : engaging physicians
The role of senior leaders : achieving sustainable results (magic moment example)
Summation.

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