Blazey, M. L. (2009). Insights to performance excellence 2009-2010: An inside look at the 2009-2010 Baldrige Award criteria. ASQ Quality Press.
芝加哥风格引文Blazey, Mark L. Insights to Performance Excellence 2009-2010: An Inside Look at the 2009-2010 Baldrige Award Criteria. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
MLA引文Blazey, Mark L. Insights to Performance Excellence 2009-2010: An Inside Look at the 2009-2010 Baldrige Award Criteria. ASQ Quality Press, 2009.
警告：这些引文格式不一定是100％准确.