Succeed with productivity and quality : how to do better with less /

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Detalhes bibliográficos
Autor principal: Bernolak, Imre (Autor)
Formato: Recurso Eletrônico livro eletrônico
Idioma:inglês
Publicado em: Milwaukee, Wisconsin : ASQ Quality Press, 2009.
Assuntos:
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • What is productivity? : how to work smarter, not harder
  • Special productivity improvement needs of smaller enterprises and services, including professionals
  • You need to know the facts before taking corrective action
  • Developing productivity measures
  • Measuring output and input
  • Comparing productivity indexes of two organizations
  • Benefits of benchmarking
  • Lessons from successful productivity and quality improvement programs
  • There are many opportunities for improving communication
  • Effective methods of motivating for results
  • Need for continual training and retraining
  • You can't succeed without a plan
  • How to design productive operations of high quality
  • How to make the best use of your time, efforts, knowledge, and other resources.