Christensen, E. H., Coombes-Betz, K. M., & Stein, M. S. (2007). The certified quality process analyst handbook. ASQ Quality Press.
Tohutoru Kātū Chicago (17th ed.)Christensen, Eldon H., Kathleen M. Coombes-Betz, me Marilyn S. Stein. The Certified Quality Process Analyst Handbook. Milwaukee, Wisconsin: ASQ Quality Press, 2007.
Tohutoro MLA (9th ed.)Christensen, Eldon H., et al. The Certified Quality Process Analyst Handbook. ASQ Quality Press, 2007.
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