Lareau, W. (2010). Office kaizen 2: Harnessing leadership, organizations, people, and tools for office excellence. ASQ Quality Press.
Citace podle Chicago (17th ed.)Lareau, William. Office Kaizen 2: Harnessing Leadership, Organizations, People, and Tools for Office Excellence. Milwaukee, Wisconsin: ASQ Quality Press, 2010.
Citace podle MLA (9th ed.)Lareau, William. Office Kaizen 2: Harnessing Leadership, Organizations, People, and Tools for Office Excellence. ASQ Quality Press, 2010.
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