Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations /
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Main Authors: | Cianfrani, Charles A. (Author), West, Jack, 1944- (Author) |
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Format: | Electronic eBook |
Language: | English |
Published: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2009.
|
Edition: | Second edition. |
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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