Kubiak, T. M., & Benbow, D. W. (2009). The certified six sigma black belt handbook (Second edition.). ASQ Quality Press.
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Citação norma Chicago
Kubiak, T. M., and Donald W. Benbow. The Certified Six Sigma Black Belt Handbook. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
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Citação norma MLA
Kubiak, T. M., and Donald W. Benbow. The Certified Six Sigma Black Belt Handbook. Second edition. ASQ Quality Press, 2009.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.