Leonard, D., & McGuire, M. (2007). The executive guide to understanding and implementing the Baldrige criteria: Improve revenue and create organizational excellence. ASQ Quality Press.
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Chicago Style (17th ed.) Citation
Leonard, Denis, and Mac McGuire. The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence. Milwaukee, Wisconsin: ASQ Quality Press, 2007.
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MLA (9th ed.) Citation
Leonard, Denis, and Mac McGuire. The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence. ASQ Quality Press, 2007.
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Warning: These citations may not always be 100% accurate.