Chalice, R. (2007). Improving healthcare using Toyota lean production methods: 46 steps for improvement (Second edition.). ASQ Quality Press.
Citação do estilo Chicago (17ª ed.)Chalice, Robert. Improving Healthcare Using Toyota Lean Production Methods: 46 Steps for Improvement. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2007.
Citação MLA (9ª ed.)Chalice, Robert. Improving Healthcare Using Toyota Lean Production Methods: 46 Steps for Improvement. Second edition. ASQ Quality Press, 2007.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.