Performance metrics : the levers for process management /

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Bibliographic Details
Main Author:	Okes, Duke (Author)
Format:	Electronic eBook
Language:	English
Published:	Milwaukee, Wisconsin : ASQ Quality Press, 2013.
Subjects:	Performance > Evaluation. Performance technology. Organizational effectiveness > Evaluation. Workflow > Management. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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