APA (7e ed.) Bronvermelding

Okes, D. (2013). Performance metrics: The levers for process management. ASQ Quality Press.

Chicago (17e ed.) Bronvermelding

Okes, Duke. Performance Metrics: The Levers for Process Management. Milwaukee, Wisconsin: ASQ Quality Press, 2013.

MLA (9e ed.) Bronvermelding

Okes, Duke. Performance Metrics: The Levers for Process Management. ASQ Quality Press, 2013.