APA-ийн эшлэл(7 дахь хэвлэлт)

Okes, D. (2013). Performance metrics: The levers for process management. ASQ Quality Press.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Okes, Duke. Performance Metrics: The Levers for Process Management. Milwaukee, Wisconsin: ASQ Quality Press, 2013.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Okes, Duke. Performance Metrics: The Levers for Process Management. ASQ Quality Press, 2013.