Cita APA (7th ed.)

Palmes, P. C. (2009). Process driven comprehensive auditing: A new way to conduct ISO 9001:2008 internal audits (Second edition.). ASQ Quality Press.

Cita Chicago (17th ed.)

Palmes, Paul C. Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2008 Internal Audits. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009.

Cita MLA (9th ed.)

Palmes, Paul C. Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2008 Internal Audits. Second edition. ASQ Quality Press, 2009.