Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation /
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| Principais autores: | , |
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| Formato: | Recurso Eletrônico livro eletrônico |
| Idioma: | inglês |
| Publicado em: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2011.
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| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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Sumário:
- Quality management systems in healthcare : what are they and why are they useful?
- Background and introduction to the ISO family of standards
- Practical aspects of setting up a quality management system : how-to-do-it
- ISO and the culture of a healthcare organization
- Incorporating quality tools and techniques
- Clinical integration as facilitated by a quality management system
- Using ISO 9001 as the foundation for a performance improvement system
- Experience with ISO 9001 in a multi-specialty clinic
- ISO 9001 at the state department
- Experience with ISO 9001 in healthcare organizations
- Utilization of ISO 9001 concepts in the community setting : HIEs, PSOs, and ACOs.