Reidenbach, R. E. (2009). Six sigma marketing: From cutting costs to growing market share. ASQ Quality Press.
Citação norma ChicagoReidenbach, R. Eric. Six Sigma Marketing: From Cutting Costs to Growing Market Share. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
Citação norma MLAReidenbach, R. Eric. Six Sigma Marketing: From Cutting Costs to Growing Market Share. ASQ Quality Press, 2009.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.