Pine, T. A. (2007). Enabling excellence: The seven elements essential to achieving competitive advantage. ASQ Quality Press.
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Citação norma Chicago
Pine, Timothy A. Enabling Excellence: The Seven Elements Essential to Achieving Competitive Advantage. Milwaukee, Wisconsin: ASQ Quality Press, 2007.
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Citação norma MLA
Pine, Timothy A. Enabling Excellence: The Seven Elements Essential to Achieving Competitive Advantage. ASQ Quality Press, 2007.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.