McKean, J. (2015). Customer's new voice: Extreme relevancy and experience through volunteered customer information. John Wiley & Sons, Incorporates.
芝加哥风格引文McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Hoboken, New Jersey: John Wiley & Sons, Incorporates, 2015.
MLA引文McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. John Wiley & Sons, Incorporates, 2015.
警告：这些引文格式不一定是100％准确.