APA (7th ed.) Citation

McKean, J. (2015). Customer's new voice: Extreme relevancy and experience through volunteered customer information. John Wiley & Sons, Incorporates.

Chicago Style (17th ed.) Citation

McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Hoboken, New Jersey: John Wiley & Sons, Incorporates, 2015.

MLA (9th ed.) Citation

McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. John Wiley & Sons, Incorporates, 2015.