APA引文

Harvey, J. (2006). Managing service delivery processes: Linking strategy to operations. ASQ Quality Press.

Chicago Style (17th ed.) Citation

Harvey, Jean. Managing Service Delivery Processes: Linking Strategy to Operations. Milwaukee, Wisconsin: ASQ Quality Press, 2006.

MLA引文

Harvey, Jean. Managing Service Delivery Processes: Linking Strategy to Operations. ASQ Quality Press, 2006.

警告：這些引文格式不一定是100％准確.