APA引文

Wilburn, M. (2006). Managing the customer experience: A measurement-based approach. ASQ Quality Press.

Chicago Style (17th ed.) Citation

Wilburn, Morris. Managing the Customer Experience: A Measurement-based Approach. Milwaukee, Wisconsin: ASQ Quality Press, 2006.

MLA引文

Wilburn, Morris. Managing the Customer Experience: A Measurement-based Approach. ASQ Quality Press, 2006.

警告：這些引文格式不一定是100％准確.