APA (7 ম সংস্করণ) উদ্ধৃতি

Wilburn, M. (2006). Managing the customer experience: A measurement-based approach. ASQ Quality Press.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Wilburn, Morris. Managing the Customer Experience: A Measurement-based Approach. Milwaukee, Wisconsin: ASQ Quality Press, 2006.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Wilburn, Morris. Managing the Customer Experience: A Measurement-based Approach. ASQ Quality Press, 2006.