Schutta, J. T. (2006). Business performance through lean six sigma: Linking the knowledge worker, the twelve pillars, and Baldrige. ASQ Quality Press.

Schutta, James T. Business Performance Through Lean Six Sigma: Linking the Knowledge Worker, the Twelve Pillars, and Baldrige. Milwaukee, Wisconsin: ASQ Quality Press, 2006.

Schutta, James T. Business Performance Through Lean Six Sigma: Linking the Knowledge Worker, the Twelve Pillars, and Baldrige. ASQ Quality Press, 2006.