Carder, B., & Ragan, P. (2005). Measurement matters: How effective assessment drives business and safety performance. ASQ Quality Press.
Citação do estilo Chicago (17ª ed.)Carder, Brooks, e Patrick Ragan. Measurement Matters: How Effective Assessment Drives Business and Safety Performance. Milwaukee, Wisconsin: ASQ Quality Press, 2005.
Citação MLA (9ª ed.)Carder, Brooks, e Patrick Ragan. Measurement Matters: How Effective Assessment Drives Business and Safety Performance. ASQ Quality Press, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.