Carder, B., & Ragan, P. (2005). Measurement matters: How effective assessment drives business and safety performance. ASQ Quality Press.
Lua i Stíl Chicago (17ú heag.)Carder, Brooks, agus Patrick Ragan. Measurement Matters: How Effective Assessment Drives Business and Safety Performance. Milwaukee, Wisconsin: ASQ Quality Press, 2005.
Lua MLA (9ú heag.)Carder, Brooks, agus Patrick Ragan. Measurement Matters: How Effective Assessment Drives Business and Safety Performance. ASQ Quality Press, 2005.
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