Cita APA (7th ed.)

Carder, B., & Ragan, P. (2005). Measurement matters: How effective assessment drives business and safety performance. ASQ Quality Press.

Cita Chicago (17th ed.)

Carder, Brooks, i Patrick Ragan. Measurement Matters: How Effective Assessment Drives Business and Safety Performance. Milwaukee, Wisconsin: ASQ Quality Press, 2005.

Cita MLA (9th ed.)

Carder, Brooks, i Patrick Ragan. Measurement Matters: How Effective Assessment Drives Business and Safety Performance. ASQ Quality Press, 2005.