Fisher, D. C., Hytinen, A., & O'Mara, P. (2005). Homeland security assessment manual: A comprehensive organizational assessment based on Baldrige criteria. ASQ Quality Press.
Cita Chicago (17th ed.)Fisher, Donald C., Annemieke Hytinen, i Paul O'Mara. Homeland Security Assessment Manual: A Comprehensive Organizational Assessment Based on Baldrige Criteria. Milwaukee, Wisconsin: ASQ Quality Press, 2005.
Cita MLA (9th ed.)Fisher, Donald C., et al. Homeland Security Assessment Manual: A Comprehensive Organizational Assessment Based on Baldrige Criteria. ASQ Quality Press, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.