Service desk and incident manager : careers in IT service management /
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Wiltshire, England :
BCS The Chartered Institute for IT,
2014.
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| Series: | BCS Guides to IT Roles
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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