Outcomes, performance, structure (OPS) : three keys to organizational excellence /

Measuring business excellence : the journal of performance organizational management : translating triple top line strategy into triple bottom line performance: governance and innovation management and measurement for sustainable enterprise excellence /
出版: (2015)

Organizational excellence through total quality management a practical apporach /
由: Lal, H.
出版: (2008)

Everyday excellence : creating a better workplace through attitude, action, and appreciation /
由: Shearer, Clive, 1944-
出版: (2005)

Quality makes money /
由: Townsend, Patrick L., et al.
出版: (2006)

Out of another @#&*% crisis! : motivation through humiliation /
由: Micklewright, Mike
出版: (2010)

The multinational alliance for the advancement of organizational excellence 3rd international conference, University of Paisley Business School, Ayr, Scotland, September 2002: organizational excellence: managing information /
出版: (2002)

Total quality management text and cases /
由: Bhat, K. Shridhara
出版: (2010)

The executive guide to understanding and implementing the Baldrige criteria : improve revenue and create organizational excellence /
由: Leonard, Denis, 1949-, et al.
出版: (2007)

TQM journal : the international review of organizational improvement : formerly The TQM Magazine : selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference /
出版: (2015)

Total quality management : text, cases and readings /
由: Ross, Joel E.
出版: (1999)

Hoshin Kanri the strategic approach to continuous improvement /
由: Hutchins, David C.
出版: (2008)

The certified manager of quality/organizational excellence handbook /
出版: (2005)

The remedy bringing lean thinking out of the factory to transform the entire organization /
由: Dennis, Pascal, 1957-
出版: (2010)

Accelerating lean six sigma results how to achieve improvement excellence in the new economy /
由: Burton, Terence T., 1950-
出版: (2011)

Management history reflections on key thinkers in management /
出版: (2002)

Total quality management /
出版: (2003)

Readings in total quality management /
由: Costin, Harry Ivan
出版: (1994)

Total quality management /
出版: (2003)

Consistency and transformation in the quality movement
出版: (2006)

Quality management and CSR
出版: (2007)

Total quality management
由: Naidu, N. V. R.
出版: (2006)

Process management excellence criteria : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? /
由: Tuominen, Kari
出版: (2012)

Implementing effective TQM an Emerald guide.
出版: (2005)

Selected papers from the 5th International PMA Conference, London, July 2006
出版: (2007)

Financial analysis as a tool for performance measurement : a case study of Bralirwa Ltd Rwanda /
由: Twishime, Innocent Willy
出版: (2010)

Benchmarking for continuous improvement /

Total performance scorecard : self-assessment work book : 40 probing questions and contrasting pairs of examples : what separates the successful from the average? /
由: Tuominen, Kari
出版: (2012)

Essentials of quality management /
由: Broker, Bruce
出版: (1993)

Management : total quality in a global environment /
由: Stahl, Michael J.
出版: (1995)

Six sigma best practices a guide to business process excellence for diverse industries /
由: Kumar, Dhirendra, 1942-
出版: (2006)

The lean extended enterprise moving beyond the four walls to value stream excellence /
由: Burton, Terence T., 1950-
出版: (2003)

Benchmarking in services
出版: (2006)

TQM and HRM the human side to quality.
出版: (2002)

Benchmarking the management of operations and information systems
出版: (2007)

Benchmarking in the knowledge era
出版: (2004)

Qualitative methods in management research
出版: (2006)