Cianfrani, C. A., & West, J. (2014). ISO 9001:2008 explained and expanded: Making your Quality Management System sustainable. ASQ Quality Press.
Chicago-referens (17:e uppl.)Cianfrani, Charles A., och Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
MLA-referens (9:e uppl.)Cianfrani, Charles A., och Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. ASQ Quality Press, 2014.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.