Citação norma APA

Cianfrani, C. A., & West, J. (2014). ISO 9001:2008 explained and expanded: Making your Quality Management System sustainable. ASQ Quality Press.

Citação norma Chicago

Cianfrani, Charles A., and Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. Milwaukee, Wisconsin: ASQ Quality Press, 2014.

Citação norma MLA

Cianfrani, Charles A., and Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. ASQ Quality Press, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.