Cianfrani, C. A., & West, J. (2014). ISO 9001:2008 explained and expanded: Making your Quality Management System sustainable. ASQ Quality Press.
Chicago (17e ed.) BronvermeldingCianfrani, Charles A., en Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
MLA (9e ed.) BronvermeldingCianfrani, Charles A., en Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. ASQ Quality Press, 2014.
Let op: Deze citaties zijn niet altijd 100% accuraat.