Cianfrani, C. A., & West, J. (2014). ISO 9001:2008 explained and expanded: Making your Quality Management System sustainable. ASQ Quality Press.
Chicago-Zitierstil (17. Ausg.)Cianfrani, Charles A., und Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
MLA-Zitierstil (9. Ausg.)Cianfrani, Charles A., und Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. ASQ Quality Press, 2014.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.