Cianfrani, C. A., & West, J. (2014). ISO 9001:2008 explained and expanded: Making your Quality Management System sustainable. ASQ Quality Press.
Cita Chicago (17th ed.)Cianfrani, Charles A., i Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
Cita MLA (9th ed.)Cianfrani, Charles A., i Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. ASQ Quality Press, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.