Quality of experience engineering for customer added value services : from evaluation to monitoring /
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Other Authors: | , |
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Format: | Electronic eBook |
Language: | English |
Published: |
London, England ; Hoboken, New Jersey :
ISTE : Wiley,
2014.
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Series: | Networks and telecommunications series.
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Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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005 | 20171002065019.0 | ||
006 | m o d | ||
007 | cr cn||||||||| | ||
008 | 140723t20142014enka ob 001 0 eng d | ||
020 | |z 9781848216723 | ||
020 | |a 9781118984345 (e-book) | ||
035 | |a (CaPaEBR)ebr10892210 | ||
035 | |a (OCoLC)889014272 | ||
040 | |a CaPaEBR |b eng |e rda |e pn |c CaPaEBR | ||
050 | 1 | 4 | |a HF5415.5 |b .Q355 2014eb |
082 | 0 | 4 | |a 658.812 |2 23 |
245 | 0 | 0 | |a Quality of experience engineering for customer added value services : |b from evaluation to monitoring / |c edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez. |
264 | 1 | |a London, England ; |a Hoboken, New Jersey : |b ISTE : |b Wiley, |c 2014. | |
264 | 4 | |c ©2014 | |
300 | |a 1 online resource (288 pages) : |b illustrations. | ||
336 | |a text |2 rdacontent | ||
337 | |a computer |2 rdamedia | ||
338 | |a online resource |2 rdacarrier | ||
490 | 1 | |a Networks and Telecommunications Series | |
504 | |a Includes bibliographical references at the end of each chapters and index. | ||
588 | |a Description based on print version record. | ||
590 | |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2015. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
650 | 0 | |a Customer services |x Management. | |
650 | 0 | |a Customer services |x Quality control. | |
650 | 0 | |a Quality control |x Management. | |
650 | 0 | |a Total quality management |x Data processing. | |
655 | 0 | |a Electronic books. | |
700 | 1 | |a Mellouk, Abdelhamid, |e editor. | |
700 | 1 | |a Cuadra-Sanchez, Antonio, |e editor. | |
776 | 0 | 8 | |i Print version: |t Quality of experience engineering for customer added value services : from evaluation to monitoring. |d London, England ; Hoboken, New Jersey : ISTE : Wiley, c2014 |h xiii, 272 pages |k Networks and telecommunications series. |z 9781848216723 |w 2014938063 |
797 | 2 | |a ebrary. | |
830 | 0 | |a Networks and telecommunications series. | |
856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10892210 |z An electronic book accessible through the World Wide Web; click to view |
908 | |a 170314 | ||
942 | 0 | 0 | |c EB |
999 | |c 174274 |d 174274 |