Qiu, R. G. (2014). Service science: The foundations of service engineering and management. Wiley.
芝加哥风格引文Qiu, Robin G. Service Science: The Foundations of Service Engineering and Management. Hoboken, New Jersey: Wiley, 2014.
MLA引文Qiu, Robin G. Service Science: The Foundations of Service Engineering and Management. Wiley, 2014.
警告：这些引文格式不一定是100％准确.