APA (7th ed.) Citation

Qiu, R. G. (2014). Service science: The foundations of service engineering and management. Wiley.

Chicago Style (17th ed.) Citation

Qiu, Robin G. Service Science: The Foundations of Service Engineering and Management. Hoboken, New Jersey: Wiley, 2014.

MLA (9th ed.) Citation

Qiu, Robin G. Service Science: The Foundations of Service Engineering and Management. Wiley, 2014.