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Build for change : revolutionizing customer engagement through continuous digital innovation /

محفوظ في:

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Trefler, Alan (مؤلف)
التنسيق:	الكتروني كتاب الكتروني
اللغة:	الإنجليزية
منشور في:	Hoboken, New Jersey : Wiley, 2014.
الموضوعات:	Consumer satisfaction. Customer services. Electronic books.
الوصول للمادة أونلاين:	An electronic book accessible through the World Wide Web; click to view
الوسوم:	إضافة وسم لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!

مواد مشابهة

Creating customer value : the essentials of marketing
حسب: Learning Resources

50 ways to keep your customers : "and get new ones" /
حسب: Timm, Paul R.
منشور في: (1992)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
حسب: Inghilleri, Leonardo
منشور في: (2010)

Measuring customer satisfaction
حسب: Gerson, Richard F.
منشور في: (1993)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
حسب: Price, Bill, 1950-, وآخرون
منشور في: (2015)

Managing the customer experience : a measurement-based approach /
حسب: Wilburn, Morris, 1953-
منشور في: (2006)

Secret service hidden systems that deliver unforgettable customer service /
حسب: DiJulius, John R., 1964-
منشور في: (2003)

What's the secret? to providing a world-class customer experience /
حسب: DiJulius, John R., 1964-
منشور في: (2008)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
حسب: Hayes, Bob E., 1963-
منشور في: (2009)

Magnetic service /
حسب: Bell, Chip R.
منشور في: (2006)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
حسب: Blunt, Carolyn
منشور في: (2013)

Superior customer satisfaction and loyalty : engaging customers to drive performance /
حسب: Goldstein, Sheldon D.
منشور في: (2009)

Customer satisfaction practical tools for building important relationships /
حسب: Scott, Dru
منشور في: (2000)

50 powerful ideas you can use to keep your customers
حسب: Timm, Paul R.
منشور في: (2002)

Researching customer satisfaction & loyalty how to find out what people really think /
حسب: Szwarc, Paul
منشور في: (2005)

Mobile telecommunication customer loyalty in Nigeria : determining factors /
حسب: Bello, Olayiwola
منشور في: (2013)

How to win friends and influence profits the art of winning more business from your clients /
حسب: Kean, David
منشور في: (2008)

Eliminate customer turnoffs /
حسب: Timm, Paul R.

Exceed customer expectations /
حسب: Timm, Paul R.

Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
حسب: Hoffmann, Nicolas, 1983-
منشور في: (2013)

Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
حسب: Hoffmann, Nicolas, 1983-
منشور في: (2013)

Customer intimacy : pick your partners, shape your culture, win together /
حسب: Wiersema, Fred
منشور في: (1996)

Der Beitrag der Prospect Theory zur Beschreibung und Erklarung von Servicequalitatsurteilen und Kundenzufriedenheit im Kontext von Versicherungsentscheidungen
حسب: Gusenbauer, Birgit
منشور في: (2012)

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
حسب: Allen, Danica R., 1959-
منشور في: (2004)

An evaluation of customer satisfaction at the General Post Office - Huduma Kenya centre /
حسب: Dido, Guyatu Halake
منشور في: (2016)

Consumer boycotts effecting change through the marketplace and the media /
حسب: Friedman, Monroe
منشور في: (1999)

Consumer satisfaction advancements in theory, modeling, and empirical findings /
حسب: Peluso, Alessandro M., 1978-
منشور في: (2011)

Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
حسب: Hayes, Bob E., 1963-
منشور في: (2008)

The joyless economy the psychology of human satisfaction /
حسب: Scitovsky, Tibor
منشور في: (1992)

Modern analysis of customer surveys with applications using R /
منشور في: (2011)

A complaint is a gift recovering customer loyalty when things go wrong /
حسب: Barlow, Janelle, 1943-
منشور في: (2008)

What's the future of business? changing the way businesses create experiences /
حسب: Solis, Brian
منشور في: (2013)

Customer-centered telecommunications services marketing
حسب: Strouse, Karen G.
منشور في: (2004)

Looking beyond the runway airlines innovating with best practices while facing realities /
حسب: Taneja, Nawal K.
منشور في: (2010)

Customer's new voice : extreme relevancy and experience through volunteered customer information /
حسب: McKean, John, 1956-
منشور في: (2015)

Customer loyalty, retention, and customer relationship management
منشور في: (2006)

Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results /
حسب: Freed, Larry
منشور في: (2013)

An assessment of the factors that determine postgraduate student satisfaction in Kenyan private universities : a case study of Daystar University /
حسب: Alaro, Cedric
منشور في: (2013)

Dealing with the irate customer /

Customer satisfaction : a comparative study of Barclays bank of Kenya and Kenya Commercial bank /
حسب: Ogutu, Mercy V.
منشور في: (2012)