APA-referens (7:e uppl.)

Trefler, A. (2014). Build for change: Revolutionizing customer engagement through continuous digital innovation. Wiley.

Chicago-referens (17:e uppl.)

Trefler, Alan. Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation. Hoboken, New Jersey: Wiley, 2014.

MLA-referens (9:e uppl.)

Trefler, Alan. Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation. Wiley, 2014.

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