Trefler, A. (2014). Build for change: Revolutionizing customer engagement through continuous digital innovation. Wiley.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रTrefler, Alan. Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation. Hoboken, New Jersey: Wiley, 2014.
एमएलए (9वां संस्करण) प्रशस्ति पत्रTrefler, Alan. Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation. Wiley, 2014.
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