Cita APA (7th ed.)

Trefler, A. (2014). Build for change: Revolutionizing customer engagement through continuous digital innovation. Wiley.

Cita Chicago (17th ed.)

Trefler, Alan. Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation. Hoboken, New Jersey: Wiley, 2014.

Cita MLA (9th ed.)

Trefler, Alan. Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation. Wiley, 2014.