An analysis of the success factors in implementing an ITIL-based IT change and release management application : based on the IBM change and configuration management database (CCMDB) /
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Главный автор: | Jurkscheit, Jane (Автор) |
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Формат: | Электронный ресурс eКнига |
Язык: | английский |
Опубликовано: |
Hamburg, Germany :
Anchor Academic Publishing,
2014.
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Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
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