Gurski, D. (2014). Customer experiences affect customer loyalty: An empirical investigation of the starbucks experience using structural equation modeling. Anchor Academic Publishing.
Chicago-viite (17. p.)Gurski, Daniel. Customer Experiences Affect Customer Loyalty: An Empirical Investigation of the Starbucks Experience Using Structural Equation Modeling. Hamburg, Germany: Anchor Academic Publishing, 2014.
MLA-viite (9. p.)Gurski, Daniel. Customer Experiences Affect Customer Loyalty: An Empirical Investigation of the Starbucks Experience Using Structural Equation Modeling. Anchor Academic Publishing, 2014.
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