Mitroff, I. I. (2005). Why some companies emerge stronger and better from a crisis: 7 essential lessons for surviving disaster. American Management Association.
Citação do estilo Chicago (17ª ed.)Mitroff, Ian I. Why Some Companies Emerge Stronger and Better from a Crisis: 7 Essential Lessons for Surviving Disaster. New York: American Management Association, 2005.
Citação MLA (9ª ed.)Mitroff, Ian I. Why Some Companies Emerge Stronger and Better from a Crisis: 7 Essential Lessons for Surviving Disaster. American Management Association, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.